Patient rights

As a patient of Osaka Metropolitan University Hospital, you have the following rights:

• You have the right to receive safe, high-quality medical care.
• You have the right to choose a treatment based on free will.
• You have the right to receive sufficient explanation and information about their treatment.
• You have the right to get a referral if they desire a second opinion.
• You have the right to receive medical care that respects human dignity.
• Your privacy and personal information related to medical care will be protected.
• You have the right to receive health education.

Patient responsibilities

As a patient of Osaka Metropolitan University Hospital, you have the following responsibilities:

• To provide accurate information about their medical condition(s).
• To actively work on the accepted and agreed-upon treatment policy or policies.
• To follow the hospital rules and instructions. (Verbal abuse, violence, or disruptive behavior may be reported to the police.)
• To pay medical bills in a timely and appropriate manner.

Children’s rights

• Children and parents have the right to be informed about disease and treatment in a manner appropriate to age and understanding and to participate in all decisions.
• Children have the right to be protected from unnecessary medical treatment and investigation.
• Children have the right to have their parents or parent substitute with them at all times.
• Children have the right to have opportunities for play, recreation and education suited to their age and condition.
• Children have the right to be treated with tact and understanding, and their privacy shall be respected at all times.